MINDTREE is HIRING Service Desk Analyst
Overview: Mindtree is hiring for a Service Desk Analyst.
- Handling all the Inbound calls, chat, and emails at the service desk.
- Handling Basic L1 queries from end-users.
- Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures.
- Diagnose and quickly resolve a wide range of Windows application issues.
- Good troubleshooting knowledge on internet and VPN issues.
- Customize & configure desktop hardware to meet specifications and business standards and many more.
- Seniority Level: Entry level
- Employment Type: Full-time
- Industry: Information Technology & Service
*For more details about the job post click on the below-given link.*