MINDTREE is HIRING Service Desk Analyst

Feb. 17, 2021, 1:57 p.m., Posted by: Nandita Singh

Overview: Mindtree is hiring for a Service Desk Analyst.

Job Role:

• Handling all the Inbound calls, chat, and emails at the service desk.
• Handling Basic L1 queries from end-users.
• Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures.
• Diagnose and quickly resolve a wide range of Windows application issues.
• Good troubleshooting knowledge on internet and VPN issues.
• Customize & configure desktop hardware to meet specifications and business standards and many more. 

Job Details:

• Seniority Level: Entry level
• Employment Type: Full-time
• Industry:  Information Technology & Service

*For more details about the job post click on the below-given link.*