Chargebee - Hiring as Cloud Production Engineer - Internship (India), Apply Now!
Overview:
Chargebee is hiring applicants for the Cloud Production Engineer - Internship (India).
Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com, and others. Thousands of SaaS and subscription-first businesses process billions of dollars in revenue annually through the Chargebee platform.
Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA.
Qualifications:
- Any Bachelor’s degree
- Good Knowledge of Python/Java and a strong understanding of Unix/Linux networking operating systems.
- Analytical and Interpersonal skills to solve problems efficiently
- Ability to Debug issues and identifying identify
- the Should be able to smartly categorize and prioritize tasks based on their importance
- Intermediate to Strong Knowledge of Networking concepts in the Cloud
- Good Knowledge of Web Monitoring tools like Cloudwatch
- Clear communication both verbal and written.
- Technical sound with excellent documentation skills.
- Should be ready to learn and move toward system automation.
- Knowledge of orchestration tools like Ansible, Terraform, etc.
Roles:
- To ensure maximum system availability and performance.
- To provide service & support to engineering and other functional teams.
- To ensure security & compliance-related standards and strategies.
Responsibilities:
- Monitoring and Managing Chargebee Application & Systems (Cloudwatch, Datadog, and NewRelic are some tools used in combination for effective monitoring)
- Incident Handling and Escalation. Follows standard protocols to triage and escalate to next level (identifies and responds to problems, coordinates with SRE / Engineering / any other required team, and ensures closure)
- Access Provisioning and Configuration (Application and Tool access, Handles Production Application configurations, Other user and customer-related activities)
- Change Management (Adhere to and ensures change policy checklist, standards for all Systems updates, and production level activities)
- Maintains & Manages Server level changes, Application upgrades
- Ensures to maintain defined SLA - both Internal and External, by following set protocols.
- Coordinates effectively within the team and across teams to meet delivery and SLA.
Location:
India