INCEDO - Hiring for Business Operations Trainee, Apply by Nov 22ⁿᵈ 2022

INCEDO - Hiring for Business Operations Trainee, Apply by Nov 22ⁿᵈ 2022

Overview :

Incedo is hiring for the position of Business Operations Trainee!




Responsibilities :

  • Solve customer's technical queries and assist customers with Hardware and Software issues
  • Diagnose and troubleshoot technical issues that include account setup and network configuration, password reset
  • Provide remote support to customers with the help of remote assistance tools
  • Provide Network support for network devices like Switches, Routers, Firewalls, and Wireless Access Points
  • Configuration and troubleshooting of wired, wireless network and firewall
  • Maintain documentation and diagrams for network equipment
  • Talk to clients through a series of actions, either via phone, email, or chat, until their technical issue is resolved
  • Day-to-day network performance monitoring
  • Coordinate with vendors and other domain specialists for complex technical issues
  • Provide user access to systems and maintain user profiles




Requirements :

  • Understanding of computer systems and networking concepts
  • Hands-on experience with Windows/ Mac OS environments
  • Excellent problem-solving & communication skills
  • Exceptional verbal and written communication skills
  • Demonstrate a structured and methodical approach
  • Multitasking with ability and experience in managing multiple tasks and projects
  • Flexible and open to odd-hour shifts
  • B.Tech/ BCA/ Degree in IT or Computer Science
  • Good to have internship experience with a wealth/ asset management firm, Financial Market research knowledge, Asset management, and wealth management domain knowledge





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