Amazon - Hiring as Transportation Specialist, Apply Now!

Amazon - Hiring as Transportation Specialist, Apply Now!

Overview:

Amazon is hiring applicants as Transportation Specialists.

The L3 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L3 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

 

 

 

Qualification:

Basic Qualification:

Qualitative Requirements

  •  Graduation in any specialization from a recognized university.
  •  Excellent communication skills (written and verbal) in language.
  •  Ability to communicate correctly and clearly with all customers
  •  Good comprehension skills – ability to clearly understand and state the issues customers present
  •  Ability to concentrate – follow customer's issues without distraction to resolution
  •  Work successfully in a team environment as well as independently
  •  Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
  •  Excellent typing skills
  •  Demonstrates an ability to successfully navigate websites
  •  Demonstrates a proficient knowledge of email applications

 

Preferred Qualification:

  • Logistics background and Experience in a similar role
  • Proficient in Excel

 

 

 

Responsibilities:

  • Effectively communicate in a clear and professional manner at all times
  • Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
  • Effectively manage sensitive cases by reporting up the escalation matrix
  • Demonstrate excellent time-management skills
  • Maintains or exceeds targeted performance metrics
  • Actively seek solutions through logical reasoning and identify trends to suggest process improvements

 

 

 

Location:

Hyderabad

 

 

How to apply Apply Here


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