Philips | Hiring for Remote Support Engineer, Apply Now!
Overview:
Philips is Hiring for a Remote Support Engineer. Interested ones can apply.
Location:
Bangalore
Responsibilities:
- Bring support-services thinking and mindset into all aspects of problem escalations
- Build partnership with end customer (wherever applicable)
- Good understanding of Information technology components
- Analyzing & troubleshooting various hardware components (compute/storage/Network) and Application issues quickly and effectively that can be administered remotely.
- Analyzing and troubleshooting Operating Systems issues quickly and effectively
- Willingness to work in shifts and 24/7 model.
- Be aware of the latest technical & organizational developments and their relevance to the business
Requirements:
- Excellent communication skills
- Exhibits good listening and comprehension
- Prepare clear and concise written communications
- Exposure to direct interactions with end customers
- Good knowledge of below OS – Troubleshooting
- Client/Server OS Troubleshooting experience
- File system (NTFS),
- Microsoft Message Queuing
- Good knowledge of industry-standard virtualization technology (VMware, Microsoft Hyper-V etc.)VMware ESXi – VMFS, ESXi configuration, etc.
- The user of remote tools - RDP/Terminal Services and VNC, etc.
- Experience with imaging software
- Good knowledge of MS SQL – Configuration & troubleshooting
- Good knowledge of computing hardware – Installation, configuration, and maintenance methodologies
- Fair knowledge of various compute hardware IBM / DELL / HP etc.
- Knowledge of Server administration – RAM /HDD / Firmware upgrade etc.
- Good understanding of storage concepts – SAN, NAS, DAS
- Good understanding of LAN & WAN
- TCP/IP
- Microsoft AD, DNS, DHCP service
Benefits:
- Our benefits are very competitive and designed to your preferences!
- We welcome you to a challenging, innovative environment with extraordinary opportunities for you to explore.
- A competitive salary package
- A variable bonus based on both Philips' results and personal performance
- An extensive set of tools to drive your career, including a personal development budget, free training, and mentoring
- The possibility to buy Philips shares
- A healthy work-life balance