Wipro is hiring full-time Associate
Full-Time Associate
Wipro
Overview:
Wipro has invited the application for hiring a full-time Associate, interested candidates can apply by using the link below. The Associate is responsible for processing low complexity transactions in a timely and accurate manner as per the client-specific standard operating procedures. He/ she should be able to perform rule-based tasks. He/she will work with the Subject Matter Expert (SME) and manager to identify the issues & opportunities for improvement. This role may be leveraged across multiple client teams.
Responsibilities:
- Acquire process knowledge from SME (Internal/Client) & be process certified.
- Participate and successfully complete role-related training programs.
- Responsible for appropriately managing assigned tasks
- Responsible for processing transactions of low complexity.
- To Ensure consistent productivity & accuracy as per team requirements.
- Ensure timely and accurate service delivery as per client SLA’s and adherence to client contractual commitments
- Provide prompt responses to queries from Internal or External stakeholders
- Follow Data Privacy and Code of Conduct standards
- Ensure compliance with Time Recording guidelines
- To Adherence to the floor policies, team schedule, and leave plans.
Competencies:
- Passion for results
- Centricity
- Effective Communication
- Collaborative Working
- Problem Solving & Decision Making
- Learning Agility
- Execution Excellence
Qualification:
Bachelor’s Degree (preferably Commerce/Accounting)
Desired Skills:
- Work experience of 0-24 months.
- Good written & verbal (English) communication skills.
- Working knowledge of computer applications including Excel & Word.
- Typing Speed of minimum 25 WPM & 90% Accuracy.